Past Webinars

Exceeding Customer and Employee Expectations in a Post-Covid World

Speaker: Ted Janusz

Session Description

Learn more about yourself and your fellow conference participants. See how to handle difficult conversations with employees and customers Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).

 Session Takeaways: 

  1. Learn more about yourself and your fellow conference participants. 
  2. See how to handle difficult conversations with employees and customers  
  3. Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).

Meet The Speaker

Ted Janusz

Ted Janusz

Professional Speaker

Janus Presentations, LLC

Ted Janusz is a Certified Speaking Professional (CSP) and Virtual Presenter (CVP). Janusz is also a member of the National Speakers Association and the National Speakers Association of Ohio. He is a runner who has covered over 40,000 miles (nearly twice around the earth).

Documents

Here are a few related files you can download: