Learn more about yourself and your fellow conference participants. See how to handle difficult conversations with employees and customers Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).
Session Takeaways:
- Learn more about yourself and your fellow conference participants.
- See how to handle difficult conversations with employees and customers
- Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).


The Battle Rhythm Method: How to achieve your goals through extreme accountability, strong leadership & teamwork.
Robert ‘Bo’ Brabo
Hail Media Group


Benefits of Resilience, Engagement, and Retention in a Fast-Paced Workplace
Scott Lesnick, CSP
Successful Business Solutions LLC


Exceeding Customer and Employee Expectations in a Post-Covid World
Ted Janusz
Janus Presentations, LLC