How often do you walk by an employee and think “something seems off, but I can’t put my finger on it…,” “they seem quieter than normal today, I wonder what’s going on…,” or “this isn’t like them…”? If you’re like most people, we may wonder these things, and we choose to walk past without saying anything. We walk past the opportunity out of fear: fear of not saying the right thing, being nosy, getting too personal. The thing is that those moments that we choose to walk by are the same moments that our employees may need us most. These are moments that we show we care about our employees and want to support them. These are also the moments that define whether an employee chooses to stay or leave – based on how they’re treated. Do they feel noticed? Do they feel heard? Do they feel ignored? In this session we will discuss how to step confidently into these conversations using a few simple, practical tools.